How to create SMS templates:

Modified on Tue, 8 Oct, 2024 at 9:20 AM


In this video, you will learn how to create SMS message templates in MOVE. Here's a summary of the process:

  1. Accessing Templates: Navigate to the "Marketing" section and select "Templates" to view existing SMS templates.
  2. Creating a New Template: Start from scratch by selecting "Add Text Template." Name the template, and then add the message content.
  3. Custom Values and Trigger Links: Use custom values (e.g., the recipient’s first name or user details) and trigger links (e.g., calendar links) to personalize the message. For example, "Hi [first name], this is Cristina from Beyond Marketing."
  4. Finalizing and Saving: Once the template is completed, save it. You can use the template when sending SMS messages by selecting it from the "Insert Template" section.
  5. Automatic Customization: When the SMS is sent, custom values like names, phone numbers, and email addresses will be automatically updated based on the recipient and user details.

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