This video explains the different actions available in the "Conversations" tab of the Move platform. Here's a summary:
- Basic Actions: You can mark conversations as read or unread, star/unstar, and delete conversations using checkboxes next to each contact.
- Filters: You can filter messages by type (text, email, phone call) and view activities like appointments.
- Contact Information: Access contact details (name, email, phone), assign an owner, apply tags, manage automations, and set Do Not Disturb (DND) preferences by channel or all channels.
- Appointments and Pipelines: View or schedule appointments, see the lead stage in the pipeline, and assign leads to different pipelines.
- Tasks and Notes: Create or view tasks, and leave notes on a contact.
- Messaging: Send messages (text or email) with options to format, attach files, add links, images, templates, emojis, etc.
These features allow comprehensive management of contacts and communications within the Move platform.
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